Privacy Policy

In – Octavo Sàrl (hereinafter referred to as “[Encadrements In Octavo]”) places great importance on respecting your privacy and recognizes how important it is to you.

Encadrements In Octavo therefore makes every effort to ensure that you can use the services offered on this website with complete confidence, in particular by processing your data with full transparency, in strict compliance with applicable laws and regulations regarding the protection of personal data, and in accordance with your own preferences.

The personal data collected about you through this website is subject to automated processing, for which the following entity is responsible:

In – Octavo Sàrl
Address: 230 Route d’Esch, L-1471 Luxembourg

While you are using this website, Encadrements In Octavo may collect your personal data at various points or times when:

• as you browse the pages of the website,
• you subscribe to our news feeds (newsletter, RSS feeds, notifications, etc.),
• you contact us (under the “Contact” section),
• Encadrements In Octavo ensures that it collects only the data strictly necessary to provide the services you wish to use.

The personal data collected about you by this website is processed electronically for the following purposes:

• To provide you with the requested service or information
• Compile statistics and analyze visitor data to improve the quality of the services offered
• To provide you with information about products, events, services, and offers from Encadrements In Octavo and its partners if you subscribe to these news feeds (newsletter, RSS feed, etc.),
• To provide you with personalized promotional offers or benefits as part of our loyalty program, if you enroll in it
• To send you advertising or sales prospecting messages, provided that you have given your consent
• Ensure secure access to your personal data and detect any attempts at computer intrusion
• Manage your reviews through the surveys you participate in

To invite you to participate in contests or sweepstakes. For each of the purposes listed above, the processing of your personal data has a legal basis:

• on the grounds that it is necessary for the performance of a contract between Encadrements In Octavo and you, or for the performance of precontractual measures taken at your request;
• based on the fact that it is necessary to comply with a legal obligation to which Encadrements In Octavo is subject;
• that you have given your consent to the processing;
• based on a recognized legitimate interest on the part of Encadrements In Octavo (fraud prevention, data and infrastructure security, etc.).

Encadrements In Octavo ensures that your personal data is processed in a manner fully consistent with the purposes set forth above. In the event that your data is subsequently processed for a purpose other than the one originally intended, you will be provided with all necessary information in advance. You will then have the opportunity to object to this new processing.

“Personal data” refers to any information about you as an individual that can be used to identify you, either directly or indirectly.
The personal data that Encadrements In Octavo may collect when you browse this website includes :

• basic identifying information, such as your first and last names, your mailing address, your email address, your phone numbers, etc.
• technical data related to your connection and browsing, such as your device’s IP address, the date and time of your connection, the pages you visited, the characteristics of your browser (type, language, etc.) and your device (type, resolution, etc.), cookies, etc.
• geographic location data (geolocation),
• posting data, such as your interests, reviews, comments, ratings, and messages posted through the site’s forums and community and social features.

Some of the information collected is required to achieve the objectives described above, while other information is optional. You are always informed whether a piece of information is required or optional at the time it is collected. If you do not fill in certain required fields, Encadrements In Octavo may be unable to provide you with the product or service in question, or to guarantee the expected quality.

The personal data collected about you on this website is intended exclusively for use by Encadrements In Octavo. However, it may be shared with:

• to subcontractors that Encadrements In Octavo engages to provide certain services, such as website hosting and IT operations, sending our newsletter, and managing, processing, and handling payments for your online purchases.
• to business partners, provided that you have given your consent to receive marketing communications from them.

Finally, Encadrements In Octavo may be required to disclose your personal data to a third party at the request of judicial authorities or any administrative authority authorized by law.

They are not shared with any other third parties.

Encadrements In Octavo also ensures that any disclosure of your personal data to authorized third parties does not result in a transfer to a third country outside the European Union.

Your personal data collected and processed by Encadrements In Octavo will be retained only for as long as is strictly necessary to fulfill the purpose of the intended processing or to comply with a legal obligation imposed by applicable law. Accordingly, Encadrements In Octavo will retain:

• A maximum of 3 years from the end of the business relationship for data processed for the purposes of sales prospecting, marketing campaigns, and/or the promotion of offers from Encadrements In Octavo and its partners
• A maximum of 10 years from the end of the business relationship for data related to contractual matters (contracts, warranties, claims, collections, and litigation, etc.) or accounting matters (invoices, purchase orders, delivery slips, etc.)

Encadrements In Octavo implements appropriate and reasonable security measures, commensurate with the risks posed by the processing activities, to protect your personal data against destruction, loss, alteration, unauthorized disclosure or access, and any other form of unlawful processing.

All employees and contractors of Encadrements In Octavo who have access to your personal data as part of their duties are bound by strict professional confidentiality. They have access only to the data they need to perform their duties and receive regular awareness training and instruction on compliance and security rules applicable to your personal data.

To the extent that Encadrements In Octavo processes your personal data, you have the following rights at any time and within the limits established by law:

• access your personal data (to find out what data has been collected and processed and to obtain a copy of it), request that it be corrected if it is inaccurate or incomplete, or request that it be deleted if it is outdated;
• object to the processing of your data on legitimate grounds (particularly for marketing purposes);
• if the conditions are met, request that the processing of your data be restricted or that it be permanently deleted (right to be forgotten);
• request a copy of the personal data you have provided to Encadrements In Octavo in a structured format (portability), unless this right infringes on the rights and freedoms of third parties;
• request not to be subject to a decision based solely on automated processing, including profiling, when that decision produces legal effects concerning you or similarly significantly affects you. You may also request information about the logic behind such processing, challenge it, and request that it be reviewed by a natural person.
• Withdraw your consent at any time for processing based on that consent.

You can exercise any of these rights free of charge by contacting us:

• by email at the following address: inoctavo@pt.lu
• or by mail to: 230 Route d’Esch, L-1471 Luxembourg

In order for us to process your request and to prevent identity theft, please include a copy of both sides of a valid form of identification with your letter.

Encadrements In Octavo is committed to responding within one month of receiving your duly completed request.

You can also file a complaint with the National Commission for Data Protection (CNPD) through their website: www.cnpd.lu